1Purpose and Scope

The purpose of this privacy policy is to inform users of the Liberta Wallet application about the collection, use, storage, protection, and sharing of their personal data in the context of using the electronic wallet.

This policy applies to all account holders as well as guest users and donors.

2Data Collected

When creating and using the “Wallet” account, we may collect the following data:

• Personal information: first name, last name, date of birth, address, phone number, email address.
• Identification information: a copy of an identity document (as required by law).
• Financial information: bank account details (RIB), transaction history, payment methods used (bank transfer, card, in-branch deposit, etc.).
• Usage data: information related to logins, account settings, and interactions with the application.
• Donation data: information about donated amounts, donor identities, and funded products/services.

3Purposes of Data Processing

Your data is processed for the following purposes:

• Creation, management, and security of the account.
• Execution of deposit and withdrawal transactions.
• Monitoring and managing transactions.
• Fraud prevention.
• Improving the user experience and personalizing services.
• Communication with the user (notifications, confirmations, alerts).

4Legal Basis for Processing

The processing of your data is based on:

• Performance of the contract (management of the wallet and transactions).
• Compliance with legal obligations (retention of financial data).
• Your explicit consent (for certain features such as account sharing or receiving marketing offers).

5Data Retention

Your data is retained for the duration necessary to provide the service, extended by the statutory retention periods required under Tunisian law. Transaction-related data is retained for 10 years from the date of recording, unless otherwise required by law.

6Data Sharing and Transfer

Your data may only be shared with:

• Technical providers necessary for the operation of the “Wallet” (hosting, payment processing).
• Competent authorities where required by law.
• Authorized partners of Liberta Voyages, only with your consent.

No transfer of your data outside Tunisia will be made without ensuring an adequate level of protection.

7Data Security

We implement technical and organizational measures to protect your data against loss, unauthorized access, disclosure, alteration, or destruction. This includes:

• Encryption of sensitive data.
• Strong authentication.
• Logging and monitoring of access.

8Your Rights

In accordance with applicable law, you have the following rights:

• Right of access: obtain a copy of your personal data.
• Right of rectification: correct your personal data.
• Right to erasure: request the deletion of your data (subject to legal retention obligations).
• Right to restriction and right to object: restrict or object to certain processing activities.
• Right to data portability: receive your data in a structured and readable format.

These rights may be exercised by contacting our customer service at contact@libertavoyages.com or through the application.

9Cookies and Trackers

The application may use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage your preferences through your device settings.

10Changes to the Privacy Policy

We may update this policy at any time to reflect changes in services or legal requirements. Any changes will be notified in the application before they take effect.